Programs
Improving Patient Experience Program Area
Physician-Patient Communication Coaching Workshop

Overview

Conducted by a national expert in physician-patient communication, the Physician-Patient Communication Coaching Workshop is a one-day program for physician and non-physician leaders who wish to develop a deeper understanding of effective physician-patient communication techniques and develop skills to coach physicians to improve physician-patient communication.

Status

  • The workshop is scheduled for Wednesday, September 29, 2010 (8:00am - 5:00pm) in San Diego, CA. The price per attendee is $575. Registration is closed for this session.
  • We are considering offering a third session in the Los Angeles area in fall 2010 if there is sufficient demand. If you would like to indicate your interest in registering for this potential workshop, please click here.

Benefits

  • Strengthen patient communication skills and learn how to impart them to others
  • Learn how to manage difficult encounters with patients and teach others how to manage them
  • Learn the key factors that affect providers' willingness and ability to interact more successfully with their patients
  • Practice coaching situations using role play, including rehearsing solutions to some common forms of resistance

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