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CQC Program AreasThe Improving Patient Experience Collaborative is a year-long program aimed at improving an organization's PAS Score in 18 months. This collaborative will help to prepare organizations in the implementation of key changes at practice sites to improve and sustain patient ratings. >> Resources to use right away >> 2009 Improving Patient Experience Application The Efficiency Collaborative is a year-long program aimed at providing physician groups with the right tools to successfully reduce the overuse and misuse of clinical services in five clinical areas. Participants will learn from expert faculty and each other 1) effective processes for identifying and targeting unnecessary practice variation in select measures, 2) which interventions work in these measures, and 3) how to effectively engage physicians to make improvements in these measures. >> Resources to use right away Improving Clinical Care 2008 info coming soon During this year-long collaborative, physician group teams will work together to implement key changes known to improve chronic care. Teams will learn how to convert data into actionable reports and how to set up systematic population management programs that will make a difference for a population in patients and improve P4P clinical scores. >> Resources to use right away Building Capacity for Change The Building Capacity workshops are aimed at building capacity within an organization to successfully facilitate change. Learn the practical tools and techniques that will enable an organization or an individual practitioner to deliver improvements in complex clinical settings. >>Download 2009 workshop information (coming soon) Coordinating Disease Management The Disease Management Project is aimed at improving coordination between plans and physician groups around disease management programs for patients they share. The multi-stakeholder task force behind this project developed an online tool to improve coordination of disease management efforts. >> Disease Management Programs Inventory Regional Learning Networks Learning networks, in the Inland Empire and starting soon in LA/Orange County, aim to build relationships and partnerships in a region to accelerate improvement in clinical care and patient satisfaction. Physician groups, health plans, hospitals, and local medical associations come together to share best practices, resources, and exchange lessons learned in quarterly meetings, teleconferences and via an electronic newsletter. >> Inland Quality Collaborative >> Inland Quality Collaborative Corner monthly newsletter >> Los Angeles/Orange County Regional Networks >> Download December 2nd Improving Clinical Care Conference materials Chronic Disease Learning Exchanges CQC is hosting a series of learning exchanges on various topics in chronic disease management. These learning exchanges will take place by teleconference and half-day on-site sessions both in Northern and Southern California. Topics include: COPD, Depression, Cardiovascular Disease, CHF, Asthma, and more.
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Tools You Can Use! Disease Management Programs Inventory To login, click here Improving the Patient Experience Video Now available online Upcoming CQC Events Doctor-Patient Communication Series (3 teleconferences) April 22nd, May 6th and May 26th Advanced Access Teleconference Series (4 teleconferences) April 28th, May 20th, July 14th, and October 7th LA/OC Regional Network - Session 3 July 9, 2009 Inland Quality Collaborative - Session 3 August 19, 2009 For more info or to register for any of the above events, please contact Roza Do at rdo@pbgh.org |
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